Customize Sizes ?
Clients can choose their size from our size chart or provide custom measurements. In case they opt for custom measurements, accurate measurements of the following are required: shoulders, bust, waist and hips.
Please note that these must be nice tailored garment measurements and not a ready made bought shirt or pants. Alterations of custom sizes will not be possible if the size provided by the client is inaccurate. However, a fabric of 2” will be provided inside all the garments.
Alterations & Adjustments ?
For custom sized dresses, the dress can be altered once without charge if it's not to the customer's liking provided no extra material is needed and the alteration of the dress is possible. Delivery charges will be borne by the customer.
If further alteration's are required then the customer will be billed an alteration fee depending on the dress.
If there is a mistake in the measurement's of the dress by maraoffical then there will be no charge to customer for shipping or alteration's for local orders.
Expedited Delivery ?
If the dress is needed before the dispatch date communicated on the order page, please message us directly. It may be possible to get the delivery and production expedited for an extra charge.
Custom Designed Outfits & Group Outfits ?
We design custom outfit's for any occasion and budget. we can also design custom themed dresses for a group of people for any occasion.
Please get in touch with us to know more.
What's your Exchange Policy?
All the purchases are final with no exchange and refund but you can exchange Within 3 days of purchase if there is any defect.
Can we customize the dress accordingly?
You can customize the dress according to your size and design. Please view the size chart.
Can you do an urgent delivery?
We can do an urgent delivery at an additional charge in 4 days
When do we pay once the order is confirmed?
Payment needs to be done in full(in-advance) once the order is confirmed.
What are the payment options?
You can transfer through Easy Paisa, Cash on Delivery and Bank Transfer.
How much time does it take for the order to be delivered?
It takes 10 to 12 days for the order to be delivered.